What we deliver

Zebrazoo Consulting is a change management consultancy specialising in project or programme management.

Since our formation in 2002 we have helped a range of private and public sector businesses translate key elements of their strategic plans into clear and benefit-focussed change initiatives. We have then, in partnership with our clients, project or programme managed these change initiatives through to completion.

Our philosophy of pragmatic solution delivery is built on a flexible delivery model that supports achieving the change initiatives using either the client’s resources, our trusted network of specialist associates or, a combination of both.

Recent change initiatives that we have delivered for clients include:

  • Setting up near-shore and onshore Shared Services Centres (SSCs)
  • Relocating and consolidating operations from high-cost to lower-cost areas
  • Project managing the implementation of large capital investment programmes
  • Implementing outsourcing partnerships with key suppliers
  • Redesigning and restructuring business functions
  • Designing and implementing new channels to market
  • Business process redesign
  • Feasibility studies and business modelling
  • Drafting & implementing multiparty Service Level Agreements and governance structures
  • Implementing customer service operations